Store Policies

FREE shipping on all orders within the USA. 

Forms of Payment

We accept major credit cards via PayPal.  Please do NOT send your credit card information via email.  See How to Order for more information.

Order Processing Time

Rebeca keeps some items in stock, but most jewelry is made-to-order; please allow up to 2 weeks for your item to be made plus additional shipping/transit time of 2-7 days depending on your distance from Southern California.

Shipping

Orders are packaged in an organza gift bag or a gift box and are sent via USPS.  Shipping is free for items mailed within the US.  

Custom Work

If you don't find what you are looking for, please let us know.  Whether you would like an item in a different metal, prefer different beads, or want us to create an entirely new design, Rebeca's creativity is at your fingertips. She loves making custom jewelry and is happy to work with you to create a one-of-a-kind piece.

Returns/Exchanges

If for some reason you are not happy with your Rebeca Mojica jewelry, please contact us and let us know why. Refunds and exchanges are available for non-custom work only if you notify us within 14 days of receiving your items, and we receive the items back within 30 days of your order.  All pieces must be in the same condition as when sent to you.  Custom work is generally non refundable.  

The following terms and conditions apply to returns & exchanges:
EARRINGS - Subject to a $5+restocking fee to account for removing and replacing the earwire. (Basic restock fee is $5; it is higher if you've upgraded the earwire)

PENDANTS, BRACELETS, NECKLACES, SCARVES - Can ONLY be returned/exchanged if the RMJ label has not been removed and the piece is in new condition. I do not accept returns that have been worn or that carry any scent (perfume, cigarette, etc). 

Refunds and exchanges for non-defective merchandise is subject to a minimum restocking fee of 15%. Please see below for how to return your item.

To return items for a refund/credit or exchange, please send a message first to receive return authorization. Depending on the reason for the return, buyer may be responsible for return shipping costs. Carefully package the items and send to:
Attn: Returns
Rebeca Mojica Jewelry
8149 Santa Monica Blvd #268
West Hollywood, CA 90046

Enclose a copy of your receipt, and please include a contact number or email address so we can reach you if needed.

*** Be sure to ship your item WITH tracking.***

 

Privacy Policy

Protecting your privacy is very important to us. Please read our full privacy policy for complete details.